The How (your plan)
The four key elements of the model
Team
Climate, culture, skill-mix, competences and behaviours
Clinical Services
Developing and delivering funded and private services
Technology
Embracing digital and hardware innovations
Self-care
Access to excellent advice, support and treatment
The Roadmap
The critical steps to success in the development of your modern community pharmacy practice.
The Foundations
Like all business, a community pharmacy must be built on sound foundations.
Leadership
Creating a climate which engenders a shared purpose, vision and culture that is owned by an engaged and empowered team.
Business Planning
A plan with strategic aims, SMARTER goals, measures, actions, timelines, accountabilities and execution.
Marketing
Understanding market needs and opportunities, building relationships, engagement, awareness and loyalty.