Modern Community Pharmacy Practice

A movement and model to inspire and enable 
community pharmacies for a sustainable future.

Modern Community Pharmacy Practice is a movement underpinned by a model and strategic business planning tools which aims to inspire and support the changes 

required to enable community pharmacies across the world to adapt and thrive in a challenging and rapidly evolving health, technological and economic landscape.

The drivers for change

Funding and reimbursement for pharmacy services in many countries has declined in real terms to unsustainable levels and unlikely to improve significantly in the short or medium term.

Community pharmacy must adapt to a new model of practice. One which is relevant, indispensable, integrated and sustainable.

It must also meet the increasing needs and expectations of patients through accessible, high quality private clinical services, and advice, support and treatment for self-care.

The benefits

 Sustainability

Without adapting to the changing health, technological and economic landscape, community pharmacies risk becoming less profitable and relevant to those who fund and use us. 

We need a viable hybrid model fit for now and fit for the future. 

Excellence in care

Strong clinical governance, team competence and behaviours, and good systems and processes to deliver a quality patient experience and safe outcomes.

 This will meet the needs of funders and builds patient loyalty and use of services.

Fulfillment

How working as a multi-disciplinary team with a shared purpose and collaborating with other health teams will deliver better outcomes. 

It will also be professionally fulfilling, financially rewarding and improve team retention.

Join the movement

We are on a mission to redefine how community pharmacies operate and what they offer for their patients and the health and care systems. This means focussing on matters in their control: 

  • creating the required leadership climate and culture
  • developing their team
  • embracing digital health and technology innovations
  • delivering clinical services
  • providing self-care support, advice and treatment 

We aim to enable pharmacies to develop a viable and valued business model whilst achieving optimal outcomes for patients.

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