The Plan

What you can do
- Take the decision that you want to change your business model
- Join the movement
- Download our free self-help resources:
- the model overview
- the framework
- the roadmap
- the self-assessment template
- the action plan template
- Create time to work on your business as well as in it
- Work with your team to build a vision of where you want your business to be
- Use the self assessment template to identify your priorities
- Develop a plan with SMARTER objectives, critical actions, timelines and accountabilities
- Execute your plan, reviewing progress as you go, failing fast and trying a different approach if its not working
- Contact us if you require support
How we can work with you
Firstly, and most importantly, we listen to you as a partner. This is a free and confidential conversation to understand where you are, where you want to be and the challenges you face in the aspects of your business that are in your control.
To support your growth plan, we provide a framework, a roadmap, a self-assessment tool and a planning template which are all available to download free below.
If you require help through any stage of the process, we offer a consultancy service to support your decision making.
Where appropriate, we can also refer you to one of our trusted partners to support specific aspects of your plan. These are organisations that we know and trust who work in true partnership with us and share the same aims and beliefs. These are not commercial relationships and if you have other partners, we can work with them.
Examples of how we have worked with previous clients:
- A trusted, confidential conversation to support a client through a problem or help with innovating services and operations to ensure alignment with regulatory or legal requirements and accepted good practice.
- An audit of premises and processes to provide assurance and identify any gaps within GPhC regulatory requirements (particularly helpful where the business model operates outside of standard practice).
- A non-judgemental opportunity to bounce ideas off a supportive and independent expert.
- Discussion on the current business model and plan to identify opportunities for areas for growth and support with implementing these.
- Complete set up support for new pharmacy/clinics. Recruiting team members, applying for contracts, premises, services, inventory, clinical governance, policy and procedure writing, and go live.
- Introductions and relationship building with trusted partners to support growth through team development, efficient workflows, marketing or technology requirements.

MCPP
overview

MCPP self
assessment template

MCPP action plan template
The Foundations
Like all business, a community pharmacy must be built on sound foundations.
Leadership
Creating a climate which engenders a shared purpose, vision and culture that is owned by an engaged and empowered team.
Business Planning
A plan with strategic aims, SMARTER goals, measures, actions, timelines, accountabilities and execution.
Marketing
Understanding market needs and opportunities, building relationships, engagement, awareness and loyalty.
