The plan
The four key elements of the model covered in the framework
Team
Climate, culture, skill-mix, competences and behaviours
Clinical Services
Developing and delivering funded and private services
Technology
Embracing digital and hardware innovations
Self-care
An environment to access advice, support and treatment
How we work with you
We have provided the framework, a roadmap and an overview of the MCPP model. There is a self-assessment against the key criteria in the model to help you prioritise your initial focus and an action plan template to support implementation. These can all be downloaded below.
If you require support through any stage of your planning and implementation process, we offer a consultancy service to meet your needs. First of all, and most importantly, we will listen to you as a partner and advocate. This is an initial, free and confidential conversation to understand where you are, where you want to be and the challenges you are facing on the aspects of your business that are in your control. Then we will agree next steps
When appropriate we can refer to one or more of our trusted partners. These are companies we know and trust and who work in true partnership with us. There is no commission or kick-back to us from them, just a simple, mutually agreed relationship.
The Framework
Key elements to consider in building a strategic business plan under four main pillars.
The Roadmap
The critical steps to success in the development of your modern community pharmacy practice.
The Foundations
Like all business, a community pharmacy must be built on sound foundations.
Leadership
Creating a climate which engenders a shared purpose, vision and culture that is owned by an engaged and empowered team.
Business Planning
A plan with strategic aims, SMARTER goals, measures, actions, timelines, accountabilities and execution.
Marketing
Understanding market needs and opportunities, building relationships, engagement, awareness and loyalty.