25. June 2026

From Vision to Profit

Pleased to be invited to speak at the excellent #TitanUp26 event earlier this month. Great conversations with pharmacy owners and partners.

A real focus on what must happen to create a profitable and sustainable pharmacy business, reducing reliance on low or no profit NHS services whilst still optimising those, developing private services and delivering a great patient experience.

Key takeaways:

- don’t die chasing volume
- utilise every function that TITAN PMR , TITANVERSE and PharmAppy gives you
- create your own vision
- develop your own plan
- set SMARTER goals
- engage and develop your team
- have premises and ethos that say ‘healthcare’
- execute your plan (a vision without action is but a dream)
- create an excellent patient experience to become indispensable
- value your time and expertise
- ensure excellent clinical governance in place
- measure what you do (data to inform decisions)
- evaluate what you achieve
- fail fast
- review and adapt your plan to persue your goals
- promote your offer