How
(your plan)
The four key elements of the model
Team
Climate, culture, skill-mix, competences and behaviours
Clinical Services
Developing and delivering funded and private services
Technology
Embracing digital and hardware innovations
Self-care
An environment to access advice, support and treatment
The Framework
Key elements to consider under the four main pillars.
Support for each element is available from us and our trusted partners.
The Roadmap
The critical steps to success in the development of your modern community pharmacy practice.
The Foundations
Like all business, a community pharmacy must be built on sound foundations.
Leadership
Creating a climate which engenders a shared purpose, vision and culture that is owned by an engaged and empowered team.
Business Planning
A plan with strategic aims, SMARTER goals, measures, actions, timelines, accountabilities and execution.
Marketing
Understanding market needs and opportunities, building relationships, engagement, awareness and loyalty.
