The How (your plan)
The four key elements of the model

Skill-Mix
Prescribing and team competences and empowerment

Clinical Services
Developing and delivering funded and private services

Technology
Embracing digital and hardware innovations

Self-care
Advice, support and treatment
The Foundations
Like all business, a community pharmacy must be built on sound foundations.
Leadership
Creating a shared purpose and vision that is owned by an engaged and empowered team.
Business Planning
A business plan with strategic goals, SMARTER goals, measures, actions, timelines, accountabilities and execution.
Marketing
Understanding market needs and opportunities, building relationships, engagement, awareness and loyalty.